Web Developer CMG.tech
Designed and implemented comprehensive reporting websites for measuring customer ROI and new business leads for domestic and international companies.
Designed and coded web tools where sales personnel can test customers past & current web programs and analyze visitors on activity and purchasing behavior on their web programs.
Programmer / Developer Creative Media Group
Website reporting developer for Creative Media Group.
Developed several generations of reporting systems which allowed customers to analyze their web programs and track visitors and their actions.
Coded and implemented front and back end solutions for several successful industrial publications, including Crain's New York.
Wrote bash and Perl scripts to process daily/weekly batch data processing of customers websites.
Created a software system for quickly generating web-friendly, printable down loadable reports from SQL queries.
Transitioned print publications to digital media by creating database-driven web sites and custom tools for managing visitor data and other content.
Designed, developed and implemented an industrial news article website.
Account Representative / Product Manager / Supervisor Van Leeuwen Pipe & Tube
Account Representative - Effectively maintained dozens of customer accounts in a heavy volume sales office.
Product Management - Managed the purchasing, procurement and distribution of a five million dollar inventory.
Supervision of Union Tradesman - Supervised the successful operation and maintenance of ten buildings, a mixed fleet of diesel trucks and warehouse equipment.
Management - Coordinated the receiving of hundreds of work orders, determined priorities, met crucial deadlines, managed union employees, and maintained quality control.
Warehouse Associate Amazon
Responsible for the inbound processing shipments according to company policies and procedures. Performs all work in accordance with established safety procedures. Worked at a rapid pace to meet tight deadlines.
Call Center Representative CoWorx Staffing Services
An energetic customer service professional with solid experience providing diverse customer support in high volume call center environments. Answer incoming calls and perform customer verifications. Manage and resolve customer complaints. Sell products and place customer orders. Identify and escalate issues to supervisors. Provide ongoing support to customers
Call Center Representative Ranstad
Process new applications for health care coverage from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols.